Privacy at A2C3 Integrated Public Outreach
Plain language.
What the website collects, why it is used, and what it does not do.
Information you choose to provide
The Feedback page stores your ratings and written responses. An email address or username is optional. The Contact page stores the name or organization you provide, your email address, the reason for contacting A2C3 Integrated Public Outreach, and your message.
Fire Safety Knowledge Challenge and children's privacy
The A2C3-hosted Fire Safety Knowledge Challenge does not require an account, player name, email address, telephone number, home address, school name, age, or other directly identifying information to play.
The challenge sends privacy-focused activity events to A2C3 so participating departments can evaluate outreach. Depending on the event, these may include the department and campaign, game and build version, date and time, broad device category, difficulty, questions presented, answer option selected, correct or incorrect result, response time, score, pass result, game duration, replay activity, accessibility-feature use, and technical delivery or error information.
The game also creates a random session identifier and a random browser-storage identifier. The browser identifier is designed to rotate after 90 days and is used to estimate repeat activity without collecting a name or account. It is not an advertising identifier, hardware serial number, fingerprint, or exact count of people.
A2C3 hashes the session and browser identifiers before storing them. Question responses, answer choices, timing, scores, and other game activity are added to department-, campaign-, date-, question-, topic-, and difficulty-level totals. The reporting database does not keep the raw identifier or retain a player-by-player sequence of answers, and department dashboards do not show individual player histories.
Children should not submit the Contact or Feedback forms. A parent, guardian, educator, or authorized organization representative should contact A2C3 on their behalf.
Technical website data
Website hosting and security services may process limited technical information needed to deliver and protect the site, such as a network address, browser or device information, requested pages, date and time, and security signals. This technical information is separate from Fire Safety Knowledge Challenge answers and scores. A2C3 does not use the challenge to serve targeted advertising.
Analytics storage and retention
A game device may temporarily store its random browser identifier and a queue of unsent analytics events so interrupted deliveries can be retried. Clearing the browser's site data removes this local identifier and queue.
On A2C3 systems, hashed session and browser-deduplication records and random event-delivery receipts are periodically removed after approximately 100 days. Aggregate reporting totals may be retained longer to support department reporting, program evaluation, contractual requirements, and applicable public-records obligations. These totals are not connected to a player name or account.
Department reporting access
Authorized adult department staff may use a private reporting dashboard. Staff authentication information is used only to control dashboard access. Staff accounts are separate from public game activity and cannot be used to identify a player.
Spam and abuse prevention
The website creates a one-way, anonymized identifier from the network address used to submit a form. It is used only to limit repeated submissions and reduce spam.
How information is used
Information is used to review public-safety outreach, respond to messages, provide support, and improve A2C3 programs. Form notifications are delivered through Resend and sent privately to A2C3 Integrated Public Outreach.
What A2C3 does not do
A2C3 does not sell personal information and does not use game activity or website submissions for targeted advertising. The public challenge does not collect player names, player contact information, player accounts, school identifiers, age, precise location, microphone recordings, photographs, or advertising IDs. A2C3 does not directly collect or process payment information through the public-safety website.
Department-branded editions
A customized edition may be hosted or linked by a participating fire department. That department is responsible for reviewing its approved branding, local content, website placement, and any department-specific privacy notice. Reporting remains limited to the disclosed activity fields and aggregated outputs unless a future written agreement and privacy review expressly approves a change.
Questions or deletion requests
To ask a privacy question or request deletion of information you submitted, use the Contact page.
Because game activity is not connected to a name or account and is converted into aggregate totals, A2C3 generally cannot identify or extract a particular person's game responses. Information submitted through Contact or Feedback can be reviewed or deleted when A2C3 can reasonably locate and verify the submission.
Contact and feedback retention
Contact and feedback submissions are normally retained while A2C3 reviews and responds to the request, and for up to 24 months afterward for support continuity, program improvement, and administrative records. A record may be retained longer when required by an agreement, legal obligation, dispute hold, or applicable public-records requirement. Information that is no longer reasonably needed is deleted or de-identified.
Last updated August 17, 2026.
